Last updated: August 2026
This page is maintained by Aovigo to explain the data the app uses. It is a starting draft you should have reviewed.
Account: name, email or phone number, language, country.
Travel: searches, bookings, seats, meeting and drop-off points, messages with the operator, reviews.
Operators: verification documents (identity, licence or registration, insurance), vehicle photos, colour and plate.
To create and run your account, process bookings and payments, issue QR tickets, verify drivers and businesses, and provide safety and support.
Passengers see the operator's name, photo, verification status and rating, plus the vehicle photo, colour and plate. Operators see passenger names, seat counts and the contact details on the booking. Your verification documents stay private and are only seen by the review team.
Card payments are processed by our payment provider. Aovigo does not store full card numbers.
Booking data is kept as long as needed for receipts, disputes and accounting duties. Verification documents are kept while operator status is active.
You can view and edit your information in your profile, or request an export or deletion of your account by writing to privacy@aovigo.app.
Data is stored on managed cloud infrastructure with restricted access and encryption in transit. Security reports: security@aovigo.app.