Courier rules

Prohibited items

  • Weapons, firearms and ammunition
  • Explosives and fireworks
  • Illegal drugs and controlled substances
  • Hazardous chemicals and flammable materials
  • Stolen, counterfeit or illegal goods
  • Live animals
  • Cash and bearer instruments
  • Perishable food
  • Prescription medication
  • Anything illegal at the origin, in transit or at the destination

A traveller may always inspect a package before accepting it. A refused package is cancelled and refunded.

Report a package or a person

If something looks wrong, tell us. Our team reviews every report.