Five layers of checks
Required documents are reviewed by our team. Verification may be required before a role or listing is activated.
Our safety layers
Identity documents
Accounts submit a government ID and a selfie. Our team reviews them before a role is activated.
Driver licence review
Drivers and self-drive renters upload a licence with its expiry date. An expired licence blocks driving and renting.
Vehicle documents
Owners provide vehicle details, photos and insurance papers. Verification may be required before a listing is published.
Company documents
Companies submit registration papers for review. Verification may be required before activation.
Trip safety
Exact meeting points, live trip status, QR boarding and in-app messaging with contact details kept private.
24/7 support
+1 617-402-3112 · support@aovigo.com
Emergency during a trip
Aovigo is not an emergency service. If you are in immediate danger, call your local emergency number first, then tell us.
+1 617-402-3112 · support@aovigo.com
